Openings for Quality Analyst BPO Mumbai
Published date: 2026/11/06
- Location: Maharashtra, Mumbai, India
Job DescriptionJob Responsibilities Monitoring the required number of calls and giving accurate feedback to the CCEs. Implement key initiatives for process improvement Constant updating of call center core processes Data Analysis Strong Analytical skills with an ability to draw conclusions from data (Error Analysis and Root Cause Analysis for process deviations) Provide data inputs to internal stakeholders Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality...
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