Opening For Technical Support Executive
Published date: 2024/01/10
- Location: Secunderabad, Telangana, India
Greetings from JobShop, We are India's First and Only Job Site &; App for BPO jobs Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring or Visit our Website: https://jobshop.ai/ Responsibilities Handle inbound calls from customers and clients Identify the needs of customers, resolve issues, and provide solutions Maintain good customer relations Meet personal targets and work towards meeting team targets Maintain records of the conversations with the customer and analyze the data Write and submit timely reports on performance, targets, and customer queries This is a 24/7 supportmostly evening and night shifts Five-day working with Two days rotational off Eligibility Criteria: Undergraduate/Graduate with Minimum 6months of experience in voice process is Mandatory Should possess excellent English Voice Communication skills Should be comfortable with rotational shifts (24*7) Demonstrates a strong customer service orientation Takes...
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