Open Shift Administrator

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

The candidature is requested for supporting and managing Openshift domain and managing Linux Server domain environment in India. As part of IT Infrastructure Team, the role revolves to take care of BAU support operations, project activities and risk & compliance activities within Openshift Infrastructure domain at country level.

Key Accountabilities
• OpenShift Cluster Administration for OpenShift Infrastructure platform and maintain higher uptime of Linux Server infrastructure with respective support team
• Manage BAU activities like backup, capacity management, Performance Tuning etc. and project activities like installation, migration etc
• Manage of vendors (onsite/Offshore) infra support professionals for support & service delivery. Ensure that the defined processes (e.g. Incident, Change, Capacity and Problem Management) are well applied & followed

Job Duties & Responsibilities
• Responsible for managing day-to-day operations of the OpenShift environment.
• Knowledge in Kubernetes/OpenShift administration (patching, migration, application onboarding, SSL deployment, configuring Ingress controllers, integrating load balancers, container registry, CI/CD tools.
• Manage capacity planning and maintenance
• Work with teams to drive scalability, reliability, and performance
• Responsible for overseeing the incident resolution, problem management, and Change management related to OpenShift
• Contribute to process efficiencies by identifying manual activities and automate them.
• Participate in the audit requirements as and when conducted by the organization.
• Align and abide by the organizational goals
• Knowledge of JIRA and MS SharePoint is an added advantage
• ITIL processes awareness and adheres to
• Mentoring/Training team members
• Defining processes and ensuring that the processes are adhered to

Required Experience
• 10 to 15 years’ experience in managing enterprise operations team
• Experienced people leader with relevant technical skills to lead the team
• Proven ability to mentor and grow the skill set of team members
• Excellent communication, customer service, organizational, project and personnel management skills
• Independent thinking and ability to demonstrate good judgment required

Education / Preferred Qualifications

A degree in Computer Science or related subject is preferred

Core Competencies
• IT Infrastructure – OpenShift Cluster platform Administration, Linux Server management & Operation Support in Banking Domain
• IT Service Delivery services covering incident, change, problem management, KPIs / SLAs for high availability of DB services including BCP / BCM process & standards
• Strong understanding and knowledge in IT Infra Database security management by Server hardening, Patch Management, Vulnerability fixing
• Good interpersonal, presentation & communication (written/verbal) skills

Technical Competencies
• Strong knowledge in Linux, Unix, Hypervisors, Kubernetes, and Docker
• Strong knowledge in Openshift Cluster platform, Infrastructure environment, backup/recovery and Disaster recovery plan
• Understanding of IT infrastructure and associated technology platforms & governing procedures in Bank / Finance Industry
• Understanding of regulatory IT Infrastructure guidelines , Audit, Risk & Compliance procedures on banking issued by RBI (local regulations in India)

Work Relationship
• To possess capability to develop a high degree of working relationship with key stakeholders including IT, IS, Application Stakeholders , Region Technology Teams
• Establish excellent rapport with internal, external stakeholders and seniors

DBS India - Culture & Behaviors
• Drive Performance Through Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Knowledge Base, Build Skill Sets & Develop Competencies
• Invest in Team Building & Motivation through Ideation & Innovation
• Execute at Speed While Maintaining Error Free Operations
• Develop a Passion for Performance to Grow Talent Pool
• Maintain the Highest Standards of Honesty and Integrity

Primary Location

India-Maharashtra-Mumbai

Job

Technology

Schedule

Regular

Job Type

Full-time

Job Posting

Dec 4, 2023, 5:57:30 PM