Online Sales Specialist

E-commerce Executive for Jewelry Brand -

Detailed Job Description

As an E-commerce Executive for our prestigious jewelry brand, you will play a crucial role in managing our presence and driving sales on various online marketplaces, including Amazon, Etsy, Walmart, and more. Your dedication to optimizing product listings, ensuring exceptional customer service, and tracking sales performance will be essential in achieving our E-commerce objectives.

Responsibilities:
• Online Sales Management Take charge of our jewelry brand's E-commerce operations on major marketplaces. Monitor sales performance, analyze trends, and identify opportunities for growth.
• Product Listing Optimization: Create and maintain engaging and compelling product listings, ensuring they are visually appealing, accurately described, and optimized for search visibility.
• Customer Inquiry Handling: Respond to customer inquiries and feedback promptly and professionally, providing excellent customer service to foster positive relationships with buyers.
• Marketing Campaign Support: Collaborate with the marketing team to execute E-commerce marketing campaigns, including promotions, discounts, and product launches, to drive traffic and sales.
• Brand Consistency: Ensure consistent representation of our jewelry brand across all E-commerce platforms, adhering to branding guidelines and maintaining a strong brand image.
• Market Research: Conduct research on competitors, industry trends, and customer preferences to keep the brand updated and competitive in the online marketplace.
• Inventory Management: Monitor stock levels and coordinate with the inventory team to ensure timely restocking and availability of products.
• Sales Analysis and Reporting: Utilize data analytics tools to track sales performance, identify areas for improvement, and generate regular reports for management review.
• E-commerce Platform Upkeep: Maintain accurate and up-to-date product information, pricing, and inventory on various marketplaces to provide a seamless shopping experience.
• Continuous Learning: Stay up-to-date with E-commerce trends, industry best practices, and platform updates to enhance our brand's E-commerce performance