Non Voice process - WFH
Published date: 2024/01/10
- Location: Hyderabad, Telangana , India
I nternational Non Voice process
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we are obsessed with providing remarkable customer experiences for the world's most innovative brands.
Contact Watsup OR CALL CV 9380568595
About the Job :
Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology Then this is the role for you! We are looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging email / chat responses to our tech-savvy and passionate customers.
Contact Vicky- Watsup OR CALL CV 9380568595
As a Customer Service Associate - Non-Voice, You Will :
• Provide support and resolve technical issues via email and other electronic communications
• Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
• Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
• Leverage your experience to provide feedback to the team on how to improve our services
• Drive customer communication during critical events.
As a Customer Service Associate - Non-Voice, You Have :
• 6 months to 4 years of customer service experience through phone, email and chat.
• Fluency in written English
• Experience in the gaming / tech support (asset)
• Excellent oral and / or written communication skills
• Customer service experience with strong customer focus
• Excellent team player with experience and passion for gaming
• Strong multi-tasking skills
• Strong analytical and troubleshooting skills
• The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis
Benefits of working as a Customer Service - Non-Voice :
• An attractive compensation package with performance-based incentives
• Incredible learning and growth opportunities
• Outstanding rewards and recognition program & employee engagement activities
• Free Food and Transport while working on-site
• Medical Insurance
INTRESTED CANDIDATES Contact Watsup OR CALL CV 9380568595
24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we are obsessed with providing remarkable customer experiences for the world's most innovative brands.
Contact Watsup OR CALL CV 9380568595
About the Job :
Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology Then this is the role for you! We are looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging email / chat responses to our tech-savvy and passionate customers.
Contact Vicky- Watsup OR CALL CV 9380568595
As a Customer Service Associate - Non-Voice, You Will :
• Provide support and resolve technical issues via email and other electronic communications
• Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
• Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
• Leverage your experience to provide feedback to the team on how to improve our services
• Drive customer communication during critical events.
As a Customer Service Associate - Non-Voice, You Have :
• 6 months to 4 years of customer service experience through phone, email and chat.
• Fluency in written English
• Experience in the gaming / tech support (asset)
• Excellent oral and / or written communication skills
• Customer service experience with strong customer focus
• Excellent team player with experience and passion for gaming
• Strong multi-tasking skills
• Strong analytical and troubleshooting skills
• The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis
Benefits of working as a Customer Service - Non-Voice :
• An attractive compensation package with performance-based incentives
• Incredible learning and growth opportunities
• Outstanding rewards and recognition program & employee engagement activities
• Free Food and Transport while working on-site
• Medical Insurance
INTRESTED CANDIDATES Contact Watsup OR CALL CV 9380568595
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