Non Voice Process BPO Customer Service
Published date: 2024/01/10
- Location: Noida, Uttar Pradesh, India
Responsibilities (We Are Looking For Very Good Communication Skills)
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Update our internal databases with information about issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Follow up with customers to ensure their issues are resolved
• Assist in training junior Customer Support Representatives
Experience : Freshers OR Experienced In BPO Sector May Apply
Education : Graduate In Any Domain
IN HAND SALARY / PER MONTH : INR 21000 In Hand + PF (3000) + Insurance + Incentives
For Telephonic Interviews : Apply to this job posting OR call Mr. Praveen @ 9634720486
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Update our internal databases with information about issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Follow up with customers to ensure their issues are resolved
• Assist in training junior Customer Support Representatives
Experience : Freshers OR Experienced In BPO Sector May Apply
Education : Graduate In Any Domain
IN HAND SALARY / PER MONTH : INR 21000 In Hand + PF (3000) + Insurance + Incentives
For Telephonic Interviews : Apply to this job posting OR call Mr. Praveen @ 9634720486
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