Non-voice Customer Support
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
• Have daily interactions with customers and handle all issues from end to end via Email/chat & call.
• Go the extra mile to engage customers in solving issues and ensure satisfaction.
• Quickly and effectively build rapport with customers, diagnose and resolve issues.
• Provide white glove service and have the ability to provide an overall excellent customer experience.
• Managing customer expectations regarding estimated response times.
Required Candidate profile
• 0 months - 4 years of customer service experience.
Fluency in spoken & written English.
• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
• The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer.
• Excellent communication skills and high emotional intelligence.
• Excellent problem solving and customer service skills.
• Strong analytical & Interpersonal skills.
Benefits
• An attractive compensation package with performance-based incentives.
• Incredible learning and growth opportunities.
• Outstanding rewards and recognition program & employee engagement activities.
• Free Food and Transport while working on-site.
• Medical Insurance
• Go the extra mile to engage customers in solving issues and ensure satisfaction.
• Quickly and effectively build rapport with customers, diagnose and resolve issues.
• Provide white glove service and have the ability to provide an overall excellent customer experience.
• Managing customer expectations regarding estimated response times.
Required Candidate profile
• 0 months - 4 years of customer service experience.
Fluency in spoken & written English.
• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
• The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer.
• Excellent communication skills and high emotional intelligence.
• Excellent problem solving and customer service skills.
• Strong analytical & Interpersonal skills.
Benefits
• An attractive compensation package with performance-based incentives.
• Incredible learning and growth opportunities.
• Outstanding rewards and recognition program & employee engagement activities.
• Free Food and Transport while working on-site.
• Medical Insurance
0 page views
Related listings
-
International BPO(Premium Semi VoiceBPOGreetings from JobShop, We are India's Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600 Whatsapp us on 9964080000 for simple & quick automated hiring You will be supporting customers of the best Broadband company in ...2026/11/09
-
International BPO Freshers and Exp in Bangalore CTC Upto 35KBPODirect Walk In Call Center for openings for freshers and experienced 9916839275 Skills :Call Centre,Freshers, non voice process, voice process, bpo operations,outbound,Inbound, customer support, Customer Care Executive, Technical Support, csa, CSE, c...2026/11/09
-
BPO telecaller/ Customer Support Executive-HubliBPOURGENT HIRING FOR TELECALLERS We have openings for International Voice Process for the post of Associate/Telecaller. Role: Business Development Executive(Australian Process) Timing: 5AM-2PM IST Skills Required: Excellent English communication Respons...2026/11/09