NIGHT SHIFT - CSR

For a quick response please share me your resume via WhatsApp on +91-XXXXXXXXXX

Job Title: Customer Service Representative

Shift: UK Shift (Day shift, Rotational shifts)

Working Days: 5 days a week, with 2 rotational offs

Working Hours: Any 9 hours within a day

Location: Malad

Company: A prestigious British broadcaster and telecommunications company

Responsibilities:

- Provide exceptional customer support via phone, chat, and email.

- Address customer inquiries, resolve issues, and provide accurate information.

- Maintain a positive and professional attitude while interacting with customers.

- Collaborate with team members to improve overall customer satisfaction.

Requirements:

- Excellent communication skills in English.

- HSC fresher or experienced candidates are welcome.

- Ability to adapt to rotational shifts.

- Strong problem-solving and interpersonal skills.

- Passionate about delivering top-notch customer service.

Benefits:

- Competitive salary for freshers: 13k-35k in-hand.

- Convenient one-way drop off till home.

- Opportunity to work

Job Type: Fresher

Salary: ₹10,838.08 - ₹34,341.45 per month

Benefits:

Flexible schedule
Provident Fund
Schedule:

Day shift
Morning shift
Night shift
Rotational shift
UK shift
US shift
Supplemental pay types:

Commission pay
Performance bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:

English (Required)
Hindi (Preferred)