Network Scaling Technician Ii

BS in Information Systems or Computer Science may be coupled with certifications to include CCNA, CCNP or JNCIA; OR 8+ years of high-level and/or enterprise experience as a technician or engineer in a highly dynamic environment; OR an equivalent combination of higher education and tech related experience Deliver simple, sustainable and repeatable solutions and processes. Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products. TCP/IP networking knowledge Broad understanding of infrastructure technologies Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR. Experience with cabling infrastructure best practices and methodologies. Familiarity with common networking terms. Manage work and priorities through ticketing system and workflow Collaborate with various stakeholders to remove project obstacles Troubleshooting cabling. infrastructure connectivity issues, including patch panels and patch cords. Complete customer requests via Remedy trouble ticketing system Participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware Up to 20% travel may be required Excellent analytical skills Familiarity with major Internet routing protocols, BGP, OSPF. Substantial background in largescale datacenter network implementations and support. Familiarity with major Internet routing protocols, BGP, OSPF. Substantial background in largescale datacenter network implementations and support. Experience working in virtualized enterprisenetworking environments Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus Other Qualifications & Responsibilities Experience dealing with customers during problem resolution and operating efficiently under pressure. Effective prioritization and time management. Physical requirements The ability to sit in front of computer for entire scheduled 8hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail. Ability to move and lift computer equipment up to 50lbs. cn-aws-tca