Network Delivery Manager

Infrastructure Mgr
The Infrastructure Manager manages a team of professionals responsible for the installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers. This job meets end user needs by overseeing that uptime, performance, resource availability, and security of computers are within established operational guidelines.

Key Responsibilities and Duties
• Manages professionals responsible for designing, deploying and providing support for the domain in support of key business requirements.
• Develops and executes the engineering and operational roadmaps for domain services.
• Leads the identification, implementation and monitoring of best practices for technology architecture, while providing expert advice on core infrastructure initiatives.
• Advises senior management on project, operational, and strategy risks and opportunities along with corrective action plans when required.
• Champions solutions, improvements and best practices to increase operational efficiency and lower operating cost.
• Ensures that capacity workload modeling and availability analysis is performed for a variety of platforms and environments.
• Develops team members through reasonable, effective performance development plans, technical training opportunities and stretch work assignments.
• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 5+ Years Required; 7+ Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work

Career Level
9PL

Related Skills
Accountability, Adaptability, Business Acumen, Cloud Platforms, IT Business Analysis, IT Disaster Recovery, IT Infrastructure, Network Infrastructure, Risk Mitigation

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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