Mum - BPO - Team Leader
Published date: 2026/11/08
- Location: Mumbai, Maharashtra, India
Profile: Team Leader
Sector: BPO
Location: Mumbai (Work from Office only)
Experience: Min. 1 yr on paper experience as TL
Education: Graduation (any stream)
Salary: Up to 4 lacs CTC + Incentives
Shift Details: Rotational Shifts; 6 days working, 1 Rotational Week Off
Description
• Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/CSAT and DSAT calculations
• Should have managed Team and worked towards bottom quartile
•...
Sector: BPO
Location: Mumbai (Work from Office only)
Experience: Min. 1 yr on paper experience as TL
Education: Graduation (any stream)
Salary: Up to 4 lacs CTC + Incentives
Shift Details: Rotational Shifts; 6 days working, 1 Rotational Week Off
Description
• Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/CSAT and DSAT calculations
• Should have managed Team and worked towards bottom quartile
•...
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