MRM-Retail-Merchant Serv
Published date: 2026/11/07
- Location: Kolkata, West Bengal, India
.
• Acquiring New Merchant Relationships: Acquiring new merchant relationships for the Bank.
• New Acquisition: Acquire new business.
• Monthly acquisition target ranges from 50 to 60 merchants.
• Plan marketing activities and ensure merchant engagement through smart buy / digital offering.
• a.
• Drive market penetration and ensure new merchants come on board.
• b.
• Work closely with branches / channels to ensure catchment scoping is done and acquisition is done.
• Ensure right pricing for the different digital products and thus profitability.
• Growth in fee income.
• Ensure all the digital products are given to the merchant to enhance wallet share.
• Achieve Fee income targets.
• Ensure rentals and installation fee is collected.
• B.
• Portfolio Management: Manage the Merchant Acquiring business for the given territory.
• Job involves the following aspect: a.
• Portfolio management of the life to date merchants.
• b.
• Ensure activation / retention of merchant.
• c.
• Grow market share and wallet share.
• Responsible for managing and growing the profitability of the portfolio along with POS Volumes for the merchant sourced in the financial year (new book only).
• Activation and volume from the merchants new acquired in the year.
• Increasing the portfolio volume from Existing/ New Customer.
• C.
• Product Penetration: Selling of allied up-sell products viz.
• , MPOS / GPRS / DCC / EMI / PayZapp for Business, etc Ensure right pricing for the different digital products and thus profitability.
• Growth in fee income.
• Ensure all the digital products are given to the merchant to enhance wallet share.
• Drive penetration of digital products like Mpos, Digi Pos, pay zapp for Business etc D.
• Cross-sell Bank Products: Cross-selling of Assets and Liabilities to the New Merchant base.
• Crossselling of Assets & Liabilities to the existing portfolio customer.
• Cross sell of Retail Asset products ie LAP, EEG, BBG, Auto Loans , BL, TW, PL, HL etc.
• Close interaction with different verticals of the bank to achieve the goals E.
• Team Management: Manage and achieve team productivity: Team has 10- 12 FOS o Hire, train and make the FOS team productive.
• MRM has a team of 10 FOS.
• Manages a volume of 500 cr to 800 crs annually .
• Managing productivity of the Off-roles sales team F.
• Branch Engagement & other Cross Functional teams: Relationship development with Branch Channel & other channel.
• Engaging HNW RM/PB.
• Joint scoping of Market with Branch/ RM/PB.
• Engaging with other cross functional teams for lead assessment & closure.
• Acquiring New Merchant Relationships: Acquiring new merchant relationships for the Bank.
• New Acquisition: Acquire new business.
• Monthly acquisition target ranges from 50 to 60 merchants.
• Plan marketing activities and ensure merchant engagement through smart buy / digital offering.
• a.
• Drive market penetration and ensure new merchants come on board.
• b.
• Work closely with branches / channels to ensure catchment scoping is done and acquisition is done.
• Ensure right pricing for the different digital products and thus profitability.
• Growth in fee income.
• Ensure all the digital products are given to the merchant to enhance wallet share.
• Achieve Fee income targets.
• Ensure rentals and installation fee is collected.
• B.
• Portfolio Management: Manage the Merchant Acquiring business for the given territory.
• Job involves the following aspect: a.
• Portfolio management of the life to date merchants.
• b.
• Ensure activation / retention of merchant.
• c.
• Grow market share and wallet share.
• Responsible for managing and growing the profitability of the portfolio along with POS Volumes for the merchant sourced in the financial year (new book only).
• Activation and volume from the merchants new acquired in the year.
• Increasing the portfolio volume from Existing/ New Customer.
• C.
• Product Penetration: Selling of allied up-sell products viz.
• , MPOS / GPRS / DCC / EMI / PayZapp for Business, etc Ensure right pricing for the different digital products and thus profitability.
• Growth in fee income.
• Ensure all the digital products are given to the merchant to enhance wallet share.
• Drive penetration of digital products like Mpos, Digi Pos, pay zapp for Business etc D.
• Cross-sell Bank Products: Cross-selling of Assets and Liabilities to the New Merchant base.
• Crossselling of Assets & Liabilities to the existing portfolio customer.
• Cross sell of Retail Asset products ie LAP, EEG, BBG, Auto Loans , BL, TW, PL, HL etc.
• Close interaction with different verticals of the bank to achieve the goals E.
• Team Management: Manage and achieve team productivity: Team has 10- 12 FOS o Hire, train and make the FOS team productive.
• MRM has a team of 10 FOS.
• Manages a volume of 500 cr to 800 crs annually .
• Managing productivity of the Off-roles sales team F.
• Branch Engagement & other Cross Functional teams: Relationship development with Branch Channel & other channel.
• Engaging HNW RM/PB.
• Joint scoping of Market with Branch/ RM/PB.
• Engaging with other cross functional teams for lead assessment & closure.
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