Mortgage RO

Job Description

Job Title – Mortgage Relationship Officer : HL & LAP / Relationship Manager- HL & LAP

Place of work - Madhya Pradesh

Business Unit - Rural Banking

Function - Retail Assets

Roles & Responsibilities Of Mortgage Relationship Officer : HL & LAP :

-Identifying New Markets- Must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.

-To service, the leads referred by sales front/cross/selling or other channels

-To deliver a high quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.

-Achieve agreed individual performance targets for income generation, product sales and new client growth targets.

-Login to disbursement completion, fulfillment, counseling and handholding the customer through the entire process of sanction and disbursement

-Ensuring that customer doesn't become a non-starter I.E helping collections to recover EMI's in case of default

-Building the relationship in the Market by meeting the Local Builders, Business communities and new channels

Educational Qualifications:

Graduate-Any-Full Time

Experience:

0-4 Years in NBFCs/Banking.

Roles & Responsibilities of Relationship Manager HL & LAP:

'Creating sales opportunities for self and team members.
-Acquisition : focus on lending to new customers, championing the purpose of building a large HL book with high yield | Book Quality : maintaining portfolio quality | Maintain highest standards of Customer Service and Compliance | Adopt and promote Digital | Groom and mentor team |

Secondary Responsibilities :

Building and relationship with colleagues in other business verticals for X Sell opportunities

Managerial & Leadership Responsibilities:

'Manage and groom team effectively. Training and mentoring the team members.

Educational Qualifications:

Graduate-Any-Full Time

Experience:

4-6 Years in NBFCs/Banking