MIS Executive
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Back-office operations for non-voice role • Provide PFP fulfillment support to ensure client ad schedules are optimized to align with performance • Perform match back between client sales file and call cap or subscriber data to identify sales attributed to different campaigns • Populate ad count, calls, revenue into Optimization Trackers • Provide monthly priority fill and kill list for the layout team • Optimize clients on market calendars to promote highest performing ad size • Build monthly ad schedules based on the recommendations provided by the Performance Analyst (Stakeholder) • Update monthly ad schedules with spec ad, expiration dates, promo codes received from CSM • Upload ad schedule and route to Order Entry team and manage the final creative upload. • Prioritize work effectively to meet SLA • Meet defined daily targets set for the process • Flexibility to support different queues within the process not limiting to one team • Documentation of requirements to ensure smooth automation of reporting • To act as the central point for client requiring services on our print product • To promote a positive environment of partnership working across on/offshore teams
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