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Mgr / Sr.Mgr Operations - International BPO (HYD)

Published date: 2026/11/08
  • Location: Hyderabad, Telangana, India
Job Description
• Team Management of a 24x7 International Voice BPO environment
• Lead the team independently and drive process KPI in line with management requirements
• Work closely with client managers and drive business outcomes in customer service
• Create customer value by enriching and innovating business processes
• Stay focussed and drive CSAT and NPS aggressively

Requirements
• Startup Culture tolerant
• Excellent Communication and Governance skills
• Aggressive, go-getter
• Independent and works with minimal supervision
• Innovative

Requirements
Startup Culture tolerant Excellent Communication and Governance skills Aggressive, go-getter Independent and works with minimal supervision Innovative
Company Name: PEOPLEOCITY LLP

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