Medical Online Support Advisor
Published date: 2026/11/07
- Location: Mumbai, Maharashtra, India
The Medical Online Support Advisor is the key link between and healthcare professionals/ Doctors, medical vendors and the enquirers/customers. They help on calls, chat, and emails, which includes referring to the right medicines based on the symptoms/disease.
Responsibilities and Duties
1) Handling queries through calls, chat, and emails.
2)To provide a bridge between the medical vendors/medicines and the enquirers.
3) Provide proactive input in strategic medical/medicine management.
4) Book review, and revise patient orders on medicines and contact the vendor to fulfill the orders.
5) Basic understanding of symptoms and diseases
Responsibilities and Duties
1) Handling queries through calls, chat, and emails.
2)To provide a bridge between the medical vendors/medicines and the enquirers.
3) Provide proactive input in strategic medical/medicine management.
4) Book review, and revise patient orders on medicines and contact the vendor to fulfill the orders.
5) Basic understanding of symptoms and diseases
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