Managing Director - HR Shared Services

Published date: 2026/11/10
  • Location: Pune, Maharashtra, India
The Head of Shared Services job supervises the development and management of HR campaigns that integrate providing support and technical assistance to employees and managing processes and policies of shared services. Leading multiple teams of high-level directors and managers in the HR operations department function, this job requires complexity and strong operational direction to maintain and implement HR transactions and administer routine functional HR work, assuring business alignment within organization.

Key Responsibilities and Duties
Oversees HR transactions related to onboarding, transfers, reorganizations, new hires, terminations, employee verifications, and background check process.

Supervises job and personnel data changes and records pertaining to benefits, compensation, leaves of absence, retirement.

Directs the strategy to manage and maintain statistical reporting of internal management and external agencies as well as approves data and reports for compensation and benefit programs.

Liaises and works with other key functional areas, including payroll, compensation, benefits, HRIS, finance, legal and information technology teams.

Reviews the planning and investigation into lower level employee relations inquiring and performance coaching with Human Resources Business Partners (HRBPs).

Communicates with professional leaders who specialize in a variety of shared services strategies and channels for how to best align business results within the organization.
Educational Requirements
University (Degree) Preferred
Work Experience
10+ Years Required
Physical Requirements
Physical Requirements: Sedentary Work
Company Name: TIAA

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