Manager/Assistant Manager - Training✓Ahmedabad

Published date: 2026/11/09
  • Location: Ahmedabad, Gujarat, India
Identifying training needs and delivering a variety of training programs - scaling from process to product, across various levels and programs in accordance with legislation and current industry standards.

He will prepare or develop the training workbooks, Courses,, storyboards, presentations, activity list etc. within the time-frame.

Encourage Employees for Training - Accordingly Designing / Developing a programme of Training.

Tracking Employees Progress

The Manager Training will develop and maintain training content and assessments by working closely with Subject matter experts.

NHT (New Hire Trainings)

Refresher Training

TL (Team Leader) Process Training (TLPT)

TTT (Training the Trainer Programs)

Process Knowledge Dip Check + Assessments Designing and Invigilation

Implementation of Training KPI

Timely Basis Implementation of Training

Job Requirement:

Minimum 5 years in KPO - BPO industry

CA or CA Inter will be prefer

Only International BPO / KPO experience will be considered

Willing to work in US - UK Shifts

Outstanding Presentation Skills

Ability to Lead Full Training Cycle

Excellent Team Player
Company Name: walekidukan.com

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