Manager, Worldwide Support - Pune
Published date: 2024/01/10
- Location: Pune, mahrastra , India
Hungry,Humble, Honest with a Heart.
The Opportunity
Responsible for leading a team of System reliability engineers (SRE’s) in the Global Technical Support organization, who are engaged in providing assistance to customers and partners in technical issue identification and resolution. Specializes in high-end, Enterprise level support of customers or channel partners with advanced support needs. Establishes staff schedules for queue coverage and individual or group training sessions. Conducts...
The Opportunity
Responsible for leading a team of System reliability engineers (SRE’s) in the Global Technical Support organization, who are engaged in providing assistance to customers and partners in technical issue identification and resolution. Specializes in high-end, Enterprise level support of customers or channel partners with advanced support needs. Establishes staff schedules for queue coverage and individual or group training sessions. Conducts...
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