Manager - US Consumer Analytics - Bank

Published date: 2024/01/10
  • Location: Pune,, Maharashtra, India
• We strive to earn and maintain our clients and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities
• Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all

Job Description

Few notables among the multiple areas that we work in:
• Business critical Dashboards: self-explanatory and detailed dashboards to review the portfolio health with the business leaders with analytical backing of particular trends of interest
• Assessing Campaign Impacts: Understand the campaign setup and through data exploration get the actual campaign performance in terms of PL. Using the data put together a solution to optimize the marketing spends based on campaign performance.
• Opportunity sizing: Help the business with sizing the impact of various regulatory / market / business / strategic changes to the portfolio
• Process Efficacy: Periodically review existing process and identify potential ways to streamline the process
• Business Intelligence Tools: Deploy existing reports to other advanced reporting platforms

In order to achieve the best in class analytical solutions across business units we use the best in class tools and technology.

What's expected from you?
• As a principal Analyst, we are seeking an experienced analytics candidate who should be able to perform below behaviors in their day to day role:
• Client Obsession - Create client centric analytic solution to business problems. Individual should be able to have a holistic view of multiple businesses and develop analytics solutions accordingly.
• Analytic Project Execution - Own and deliver multiple and complex analytic projects. This would require an understanding of business context, conversion of business problems to formulate analytical methodology, identifying trends and patterns with data
• Stakeholder Management: Experience in stakeholder management across various functions and regions.
• Presentation Skills : Delivering high class presentations to share the thoughts, the solutions or the problem statement to business stakeholders and senior management
• Project Management - Should have skillset to manage project in terms of creating project plan, assigning responsibilities,
• Ability to coach and mentor juniors.

Skillset you should possess

Basic Qualifications
• Master's /MCA or Bachelor's degree in Engineering / Technology / computer science from premier institutes with 6 years of experience in delivering analytical solutions
• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
• Hands-on experience in SAS and SQL
• Experience working with large and multiple datasets, data warehouses and ability to pull data using relevant programs and coding.
• Experience in working on Credit Cards and Retail Banking products
• Understating of campaign management
• Should have excellent communication and inter-personal skills
• Strong process/project management skills
• Multiple stake holder management
• Strong team player
• Ability to guide and Mentor Juniors
• Control orientated and Risk awareness

Preferred Qualifications
• Experience in Python or R programing will be preferred
• Campaign Management experience would be preferred
• Experience in Tableau would be preferred
• Experience of Encompass/Acxiom Tools would be preferred
Company Name: SERVING SKILL

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