Manager Training & Quality//BPO

Published date: 2026/11/08
  • Location: India
Top BPO in Ranchi

Hiring Manager Training & Quality

Roles & Responsibilities
• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
• Draw an overall or individualized training and development plan that addresses needs and expectations
• Conduct effective induction and orientation sessions
• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
• Develop/ enhance the current training methodologies/ framework
• Resolve any process related opportunities and tailor training programs as necessary
• Maintain a keen understanding of training trends, developments and best practices
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
• Schedule training sessions, organizes information cascade and other interventions for team
• Review existing training materials and manuals to determine appropriateness and relevance and update accordingly

Incase Interested then mail your cv at simmi@jobsexpert.in@ or call at 8467054123
Company Name: MNC

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