Manager, Technical Program Management

Description & Qualifications

Description

About the Company

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

About the Team

The Value Stream Acceleration Services team, part of the Engineering, Product, Innovation and Cloud (EPIC) organization, is responsible for serving a portfolio of value streams that feed into an enterprise SaaS product, with the goal of accelerating better outcomes for our people and our customers. The team is composed of highly skilled practitioners who have expertise in their respective areas and work collaboratively to ensure that value streams are delivering maximum value. The team is committed to driving innovation, continuous improvement, and customer satisfaction.

About the Role

We are seeking a highly motivated Manager of Technical Program Management to join our team. In this role you are an integral part of a dynamic team leading and managing a team of program managers, providing guidance, coaching, and support as needed to optimize delivery for our Value Stream based organization. You will be developing and implementing program management processes, standards, and methodologies to ensure consistency and efficiency across the EPIC organization.

Responsibilities
• Collaborating with cross-functional teams, including Engineering, Product, Cloud, and Security, for identifying and delivering on business outcomes for the Value Stream
• Support the professional growth and development of a team of professionals, including identifying development opportunities, providing mentoring and coaching, and helping team members plan and achieve their career goals
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and a growth mindset
• Continuously improving program management processes, tools, and methodologies to deliver improved Collaboration and Operational Efficiency
• Managing resource allocation, ensuring that resources are allocated appropriately to maximize efficiency and minimize waste.
• Identify and manage critical path workflows and cross-functional dependencies; collect and analyze program metrics to manage initiatives and drive accountability; identify and resolve bottlenecks
• Exhibit outstanding influencing skills to effectively drive project / program efforts

Qualifications
• Bachelor's Degree required
• At least 1-3 years leading a program / project management team and 5 years of project management experience.
• Must be flexible to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.

Preferred Qualifications
• Project Management Professional or SAFe certification
• Experience with UKG Product Suites, or with other HCM Solutions (Human Capital Management)
• Experience leading and motivating geographically dispersed teams
• Experience with Enterprise office collaboration, product management and program/project management tools is a plus (Microsoft 365, Aha!, Jira, Smartsheet, PowerBI)

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws