Manager - Retail Franchisee Operations

Published date: 2024/01/10
  • Location: Surat, Gujarat, India
Role

Franchisee Lead Retail

Job Level/ Designation

M1 /Manager

Function / Department

Retail

Location

Job Purpose

Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.

Key Result Areas/Accountabilities

Franchisee handling

Sales acquisition (in bound and out bound)

Customer Service

People management

Franchisee profitability

HSW

Core Competencies, Knowledge, Experience

Channel handling skill

Good communication and convincing skills

Customer handling

Outbound sales handling skills

Team handling skills

Decision making and delivering results

Must have technical / professional qualifications

Graduate

Years of Experience

4-6 years on role experience

1-2 years channel handling experience

Industries to look from

Telecom

FMCG

Insurance

4.00-6.00 Years
Company Name: Vodafoneidea

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