Manager Retail Banking – Performance Management

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Manager Retail Banking – Performance Management

Standard Chartered
Bengaluru, Karnataka
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18 hours agoFull–time
The Role Responsibilities

Job Summary
The role is expected to be actively engaging with business and Datamart team in creating and managing Key Performance Indicator data for the front lines, quality and time bound dissemination of information to the shareholders and an iterative process periodically in the light of changing business scenarios.
Responsibilities
Strategy
• Provide guidance to Group or Country SBIM teams on matters related to FLIP methodology and propose solutions to enable secure, timely and efficient delivery of information to the stakeholders.

Business
• Strategic Business Information Management (SBIM) is a one stop provider of business information that not just gives a historical view of the bank but also is progressive in giving a strategic view of the future

The core focus is not just to be a provider of information but also be a strategic partner with an understanding of the business context.
• Create and manage data and information support for all the key initiatives of business units across Retail Bank supporting the respective country and group teams.
• To work closely with Business & data source team, to review the key parameters and data feasibility and ensure that the deliverables are in line with the Information Management Policy guidelines.

Processes
• SBIM handles a series of complex processes including but not limited to Country Data, Group Data, Data Visualisation, Scorecards across Retail Banking Products, Data Management, Retail Banking Products and across Retail Banking Segments
• Create a robust performance metrics, to be leveraged for downstream Reporting and Analytics

Automate and streamline existing ways of sourcing and transformation of data using out of the box processes, procedures and innovative practices
• Ensuring total customer centric through Zero misses on delivery, Accuracy, Timely report dissemination and Proactive communication
• Contribute significantly to the process efficiencies in front line performance tracking and incentive calculation.
• Interact with metrics owners across various functions and get an end-to-end understanding of the metrics and check the applicability of the metrics across various