Manager of Site Reliability Engineering

Join JPMorgan Chase and unleash your potential in defining the industry of site reliability. Rise to the challenge as a technology pioneer and trailblazer with your expertise.
As a Manager of Site Reliability Engineering at JPMorgan Chase - Securities Services Technology, you oversee your team's daily activities and help align priorities to the goals of the team. You work with key stakeholders and product owners to translate availability targets for products and services into service level indicators and service level objectives while enforcing error budgets. You build designs and leverage existing solutions to execute and deliver. You are a key influencer in your organization's strategy and contribute to overall planning.

Job responsibilities:


Expertise in SRE tools like , Splunk, Grafana, Promotheus, Cortex, Geneos and so on
Design, code, test, and deliver software to automate manual operational work
Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
Identify application patterns and analytics in support of better service level objectives
Design self-healing and resiliency patterns
Design automated software and product upgrades, change management, and release management solutions
Coach , Build and manage SRE
Participate in the 24x7 support coverage as needed

Required qualifications, capabilities, and skill:
Bachelor's degree or equivalent experience in an software engineering discipline and 5+ years applied experience
Expertise in at least one technology stack ( Preferred Java, DBs, kafka ) designing, coding, testing, and delivering software
Working knowledge of infrastructure components, application architecture, data bases and real time data processing
Excellent debugging and trouble shooting skills irrespective of tech stacks involved
People and program leadership

Preferred qualifications, capabilities, and skills:
Ability to code and demonstrate data fluency
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.