Manager, Customer Support

Competitive advantage isn’t about size anymore, it’s about speed. It’s about giving customers what they want, how they want it, when they want it – which is now. TIBCO Software gets information and activities flowing across big companies so they have the awareness and agility they need to stay ahead of shifting conditions and customer demands. TIBCO delivers this “Power of Now” with integration software that connects incompatible IT assets, process management software that orchestrates systems and people, and a range of other software products that enable the real-time processing and presentation of information.

In forward-thinking IT departments around the world TIBCO is synonymous with extreme performance, scalability and reliability. 47 of the world’s top 100 companies, including giants like Delta Air lines, FedEx, Merrill Lynch and Telecom Italia are TIBCO customers

Product Overview-

The TIBCO Products and Technology Group is responsible for the creation of new software products, the continued innovation and development of existing products and the on-going support of those products through the full product life-cycle. All of our award winning products are “Enterprise Strength” and cover areas including Business Process Management, Messaging, Integration and Business-to-Business. Our software helps many of the largest blue chip companies to reduce their costs, improve customer service and go-to-market capability, and increase overall competitive edge in the market.

With over 500 P&T employees, across North America, Europe, and India, the department includes architecture, software engineering, technical authoring, quality assurance, project management and product support. The group is responsible for developing world leading products working with a multitude of technologies including Java/J2EE, Eclipse, Windows, Unix, Oracle, SQL Server, DB/2 and XML