Manager - Customer Success - BPO
Published date: 2024/01/10
- Location: Kerala, Kochi, India
Consultant Customer Success
• 1+years exp in Sales/Marketing
Language : Tamil (Mandatory), English
Salary : 15k per month+ incentives
Location : Ernakulam
Customer Success Manager Responsibilities
• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Aid in product design and product development.
Customer Success Manager Requirements
• Communications or marketing degree.
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Demonstrate leadership qualities.
• High computer literacy and ability to learn new software.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion fo (ref:updazz.com
• 1+years exp in Sales/Marketing
Language : Tamil (Mandatory), English
Salary : 15k per month+ incentives
Location : Ernakulam
Customer Success Manager Responsibilities
• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Aid in product design and product development.
Customer Success Manager Requirements
• Communications or marketing degree.
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Demonstrate leadership qualities.
• High computer literacy and ability to learn new software.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion fo (ref:updazz.com
0 page views
Related listings
-
International BPO Hiring AhmedabadBPOHiring for International CSE Location- Malad (Mumbai) Freshers and Experienced both are considered Process- Voice Process Excellent communication required Rotational shifts with 5 days working and 2 Rotational weekoffs Salary- upto 280002026/11/09
-
International Call Center Executive Ahmedabad...BPOInternational Call Center Executive Ahmedabad...2026/11/09
-
BPO call center need fresher or experience starting...BPOBPO call center need fresher or experience starting salary 262026/11/09