Manager Banking Solutions - UPI

The role:

Director Solution Development is responsible for leading the partnership with the Banks & managing the delivery. This role primarily involves ideating, pre-sales support, proposal development, designing, building and managing Go live activities for Issuance product suites. An ideal candidate will have a combination of domain/ business & technical expertise. Finally, this role will also be responsible for partnering closely with the Customer teams to identify new opportunities and increase the product revenues.

Roles & Responsibilities :
• Must have exposure Program & Stakeholder Management
• Exposure in Client management and handling escalations
• Ability to take initiative and operate independently
• Gather and analyze large amounts of information quickly in order to problem solve and drive decision-making effectively
• Must have detailed understanding on Digital payments ecosystems.
• Must have detailed understanding of roles of various players in the ecosystem:Networks (VISA, Mastercard, NPCI, AMEX, etc)
• Acquirers and Issuers
• Payment Facilitators
• TSPs
• Merchants
• Understand the above across various payment instruments like Cards, UPI, Netbanking, NACH, Wallets, etc
• Facilitate pre-sale support, able to prepare scope documents
• Facilitate trainings and feature offerings to Banks & Merchants
• Provide necessary support for Bank Audits & Payment collections
• Must have Functional & Technical expertise in
• Merchant on-board – Knowledge in Merchant on-board process, Merchant Category code details, high level Interchange pricing aspects, MATCH & NMAS processing, risk profiling
• Merchant integrations - APIs, Plug-Ins, SDK integrations, multiple platform supports
• Transaction processing – Payment methods, Transaction lifecycle Management, support types
• Payment channels - Familiar with Cards, UPI, NetBanking, Wallets, BNPL, EMI, eMandate/NACH, etc
• Merchant Settlement – Merchant Fees, taxes, Merchant settlements and familiar Nodal processing concepts
• Manage SLAs and TATs

Mandatory Qualification :
• 8 -12 years of experience with minimum 5 years in Payments
• Must have exposure Program & Stakeholder Management
• Must have Functional & Technical expertise