Manager- Banking Jaipur

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Manager- Banking Jaipur

WP-Buddy
Jaipur, Rajasthan
Apply on Callcenterjob.co.in
3 days agoFull–time
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

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Inviting applications for the role of MT, Assistant Manager & Manager-Banking

We are looking for a Candidate with Operations experience who would be responsible for leading all activities in a process.

Candidate will function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for improvement in execution and streamlining

Responsibilities

In this role, you will be responsible for

• Leading day to day operations and dealing with process metrics

• Developing highly motivated teams and lively work environment

• Identifying process anomalies and get them fixed via conceptualization and brainstorming

• Driving efficiency in teams every year

• Communicating efficiently with client and the process management on issues related to the subject

• Providing Critical VOC / observations or bringing up patterns to the business in case of any anomalies

• Being able to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.

• Work with customers with a problem solving bent of mind – To be able to understand customer issues and provide solutions to improve customer experience

• Being able to influence and cultivate organisational change in teams

Qualifications we seek in you

Minimum qualifications

• Any graduate (preferably Commerce)

• Meaningful experience in banking operations – End to end knowledge of Lending life cycle

• Subject matter understanding of Personal and Retail Banking

• Experience with Six Sigma tools

Preferred qualifications

• Excellent Social skills.

• Experience in leading a banking process

• Excellent interpersonal skills

• Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations

• Excellent client handling skills to deliver high quality experience to customers

• Must demonstrate high level of personal integrity

• Must demonstrate a high level of agility, flexibility, self-motivation and energy

Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion