Manager – Aggregator Business

Description - External

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Purpose

To deliver planned business volume and revenue growth by acquiring and engaging with online aggregators and ensure penetration through PA, PQ & Marketplace business of DBS products and services.

Key Accountabilities
• Sales Target achievement through online aggregators
• Design an annual roadmap with the goal to achieve Sales Targets
• Channel Management: Manage the operations (campaigns, partners and internal teams) across different functions on a daily basis to meet the business goals
• Effective management of partner relationships
• Ensure internal and regulatory compliance through strict adherence to DBS processes

Job Duties & Responsibilities
• Identifying and acquiring potential online aggregators across the industry with the optimum emphasis on quality, compliance and business potential
• Relationship management with aggregators across different levels from top management to middle management
• Monitor the pre sales activities at web aggregator's end to ensure product is being pitched to customers properly
• To ensure robust processing of the cases by effective liaising with Credit & Ops teams
• To work with the Products team for sharing the market info on the leading product trends and feedback to them for new product development
• To conceptualize and execute campaigns to motivate the partners
• Support and work with the Partner's Business Development team to create and pursue new business opportunities
• Tracking Logins and Issuance
• Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. Timely transmission of the same to channel partners
• Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy
• Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvement
• Ensure internal and regulatory compliance and address operational risks if any

Primary Location

India-Delhi-New Delhi

Job

Product Sales

Schedule

Regular

Job Type

Full-time

Job Posting

Sep 27, 2022, 8:37:12 AM