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Manager - Activation & Number Management

Published date: 2026/11/10
  • Location: Pune, Maharashtra, India
Job Purpose

 Prepaid Life cycle Management ( Activation | SIM EX Journey | Prepaid

Retention )

 Drive Simex Journey – EKYC Penetration , TAT improvement and

reducing rejection

 MNP Prepaid Retention – Driving Retention of UL subs , strategies to

reduce Circle UPC , driving retention from the tele call set-up and achieve

the desired targets.

 Tracking adoption of newly rolled out functionalities / demand

deployments in various systems along with Process roll-out and

adherence.

 Drive digital penetration for increased stickiness and retention, Ensuring

compliance on acquisition process and actively identify frauds

Key Result Areas/Accountabilities

 Prepaid MNP Retention – Achieving targets on a monthly basis as received ( Both UL and

Overall UPC )

 SIM EX

TAT - >95% SIMEX within 60 mins with >95% quality compliance.

>50% overall SIMex through EKYC

 Reduction in complaint & calls pertaining to onboarding/SIM ex
Company Name: Vodafone Idea Limited

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