Manager - Activation & Number Management
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Job Purpose
Prepaid Life cycle Management ( Activation | SIM EX Journey | Prepaid
Retention )
Drive Simex Journey – EKYC Penetration , TAT improvement and
reducing rejection
MNP Prepaid Retention – Driving Retention of UL subs , strategies to
reduce Circle UPC , driving retention from the tele call set-up and achieve
the desired targets.
Tracking adoption of newly rolled out functionalities / demand
deployments in various systems along with Process roll-out and
adherence.
Drive digital penetration for increased stickiness and retention, Ensuring
compliance on acquisition process and actively identify frauds
Key Result Areas/Accountabilities
Prepaid MNP Retention – Achieving targets on a monthly basis as received ( Both UL and
Overall UPC )
SIM EX
TAT - >95% SIMEX within 60 mins with >95% quality compliance.
>50% overall SIMex through EKYC
Reduction in complaint & calls pertaining to onboarding/SIM ex
Prepaid Life cycle Management ( Activation | SIM EX Journey | Prepaid
Retention )
Drive Simex Journey – EKYC Penetration , TAT improvement and
reducing rejection
MNP Prepaid Retention – Driving Retention of UL subs , strategies to
reduce Circle UPC , driving retention from the tele call set-up and achieve
the desired targets.
Tracking adoption of newly rolled out functionalities / demand
deployments in various systems along with Process roll-out and
adherence.
Drive digital penetration for increased stickiness and retention, Ensuring
compliance on acquisition process and actively identify frauds
Key Result Areas/Accountabilities
Prepaid MNP Retention – Achieving targets on a monthly basis as received ( Both UL and
Overall UPC )
SIM EX
TAT - >95% SIMEX within 60 mins with >95% quality compliance.
>50% overall SIMex through EKYC
Reduction in complaint & calls pertaining to onboarding/SIM ex
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