Management Trainee - Customer Care Jaipur
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
We are inviting applications for the role of MT, Collections
Responsibilities
Leading a portfolio of Collectors deliver on customer specified parameters, employee related priorities and the profitability of the business.
Detailed understanding of Personal Loan, Auto Loan, RIBG, and Field Collections.
Ability to comprehend client needs & should drive clients / Internal MBR & QBR, Reviewing every day and reporting out to internal partners
Should drive the In/ output metrics, Contact Rate, Promise Rate, Resolution Rate & should have worked upon Dialer
Anticipate and plan for.
Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
We are inviting applications for the role of MT, Collections
Responsibilities
Leading a portfolio of Collectors deliver on customer specified parameters, employee related priorities and the profitability of the business.
Detailed understanding of Personal Loan, Auto Loan, RIBG, and Field Collections.
Ability to comprehend client needs & should drive clients / Internal MBR & QBR, Reviewing every day and reporting out to internal partners
Should drive the In/ output metrics, Contact Rate, Promise Rate, Resolution Rate & should have worked upon Dialer
Anticipate and plan for.
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