Management Trainee - Banking-BFS016807 Jaipur

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of MT, Assistant Manager & Manager - Banking

We are looking for a Candidate with Operations experience who would be responsible for leading all activities in a process. Candidate will function as a Front-Line Manager who will keep a close tab on the daily performance metrics, drive performance management and drive new ideas for improvement in execution and streamlining

Responsibilities

In this role, you will be responsible for

• Leading day to day operations and dealing with process metrics

• Developing highly motivated teams and lively work environment

• Identifying process anomalies and get them fixed via conceptualization and brainstorming

• Driving efficiency in teams every year

• Communicating efficiently with client and the process management on issues related to the subject

• Providing Critical VOC / observations or bringing up patterns to the business in case of any anomalies

• Being able to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.

• Work with customers with a problem solving bent of mind – To be able to understand customer issues and provide solutions to improve customer experience

• Being able to influence and cultivate organisational change in teams