Management consulting

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Job highlights
Fumigation Certification and updation in register

Any Graduation degree

0 - 1 Years

1 Vacancy

Jaipur

Not disclosed
Key skills
Business servicesTicketingMediclaimBack officeOffice administrationCustomer serviceAuditingService operationsBranch Support Executive
Job description
What you’ll do
The Executive - Branch Support is responsible to handle back office administration through managing ICabs, handling required documentation and accounts related work.

The person will report to the Branch Manager, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

GENERAL DUTIES RESPONSIBILITIES

Call Handling - Picking calls recd at branch, transferring calls , taking down messages or providing details as requested by prospect / customer
Directing / Assigning / Responding to Emails recd on central Email id
iCABS - Ticket Assignment and co-ordination with concerned employee for status update
Change Neg Employee
Invoice Forecast, Invoice Suspensions, Invoice Print and distribution
Generating Renewal report
Generating Renewal letters for CSEs
Renewing same price price increase contracts
Raising Termination requests in portal
Raising CR ticket for price decrease
SHE related documentation
Fumigation Certification and updation in register
License Renewal, Compliance and Preparation for audit by inspector
Incentive Calculation - OE and BM
Attendance and standard input (Mediclaim etc, Contract Labour Input, Indents)
Branch Customer Documentation - Quotations, Customer Compliance, OCC Filing, PO Filing, Warranty etc
Entering receipt and deposit slip into system for collections
Adjustments for collections on behalf of other branches
Raising Credit note request on portal
Petty Cash portal management and local bank activities
Conveyance records for Technicians
Service Docket upload for KA
Any other activities assigned by the Branch Manager as per the Branch Dynamics.
KEY DELIVERABLES

ICabs Ticket Management
On time submission of reports
Branch Documentation
Support accounts related activities


EDUCATIONAL / OTHER REQUIREMENTS

Any Graduation degree
At least 0 - 1 yrs experience in Back office administration
Preferably from MNC
Typing Skills
Computer Skills with wor
Industry type
Management Consulting
Functional area
Customer Success, Service & Operations
Role
Operations - Other
Role category
Operations
Employment type
Full Time, Permanent
Education
Any Graduate
Any Postgraduate