Learning & Development Manager

• Ensure all training and developmental activities are strategically linked to organization’s mission and vision.
• Displays leadership in guest Hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations and brand standards through promoting ibis brand attributes being mirrored in the associates.
• Travel to ibis hotels in the region – ibis Thane, ibis Mumbai Vikhroli, ibis Mumbai Airport & ibis Navi Mumbai to deliver training by utilizing various learning methods across behavioural, soft skills & brand standards.
• Institute suitable audit processes to track efficacy of training.
• Liaise closely with General Managers, Director of Learning & Talent Development and to align training execution with needs and expectations.
• Skills should include:
• 4 to 5 years of Hotel Industry expérience
• Relevant diploma / degree
• Strong operational / technical knowledge.
• Strive for results (Success oriented, data finder, proactive).

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS