Lead Technical Writer-Remote at Cimpress

About Cimpress

Cimpress Founded in 1994, Cimpress is now a group of 12+ most innovative mass customization e-commerce businesses in the world such as Vistaprint, National Pen, Pixart Printing, Exaprint, Printi, Drukwerkdeal, WIRmachenDRUCK, VIDA operating in 25 countries with a vast product range, world class automated manufacturing capabilities, and over $3.5 billion in revenue.

At Cimpress, we drive competitive advantage across our various businesses by investing centrally in a select few shared strategic capabilities that have the greatest potential to create company-wide value. Cimpress India is one such key strategic enterprise focused on building great teams in India across the domains of engineering, design, and artwork processing for various Cimpress businesses driving innovation.
• *Cimpress India**​ began its journey in April 2017 and we now have 400+ great minds in Mumbai and Bengaluru working across various areas of software engineering as well as graphic design and prepress services for several different Cimpress businesses. With multi million customers, our teams are constantly challenging themselves to empower our businesses to be more entrepreneurial through our cutting-edge technology solutions. Our teams work directly with our businesses around the world to solve complex customer demands through e-commerce and manufacturing capabilities. Our primary engineering focus is to build products that are scalable and provide an impact and we need great talent like you to come and help us succeed.

What is this opportunity about?

We are seeking a personable, experienced human resources business partner to join our growing organization. In this position, you will primarily act as a consultant for company management on all issues related to human resources. You should be a proactive communicator and change agent, someone who can successfully balance employee needs with business objectives to create integrated solutions.

Your role will involve:
• Working with subject matter experts to obtain an in-depth understanding of products
• Producing easy-to-understand user documentation for a user guides, tutorials, FAQs, online Help, and release notes
• Working with content in multiple formats including graphics, animation, and videos
• Reviewing and revising content to improve clarity and follow style guidelines
• Maintain existing content, working with experts to revalidate or update content
• Proactively identifying opportunities and methods for improving processes and tools

In return you will bring:
• Proven track of record of producing concise, grammatically correct technical documentation and learning assets to aid product adoption and usage
• Familiarity with the Software Development Life Cycle and general software development. Experience using using Confluence + Jira or other project management tools a plus
• Excellent interpersonal and relationship building skills
• A strong learning motivation and the ability to seek out and rapidly absorb complex technology domains
• Passion to thrive in a fast-paced, ever-changing environment and the ability to manage multiple projects simultaneously
• A proactive and open-minded attitude to resolving problems and delivering results.
• Strong attention to detail.
· Complete Remote

More information about the organization can be found in the below link:
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