Lead Operations Representative

Managing Cash Management process and its products cheque clearing, cash processing, corresponded bank processing and vendor operationsEssential: Graduate or Post Graduate with > 4 years experience.Similar experience in handling of cash management products as well managing partner bank / vendor operations with a private/foreign bank.Working experience in central unit processing managing end to end products and processesStrong written and oral communication skillsAbility to manage volumes and multi-tasking with accuracy against stiff deadlinesTeam ManagementExcellent Customer Service and Inter-personal skills.Good knowledge of Microsoft Excel, Word & PowerPointGood knowledge of GL systems and other stand-alone systems being used in the Bank.Good Customer Service and Inter-personal skills.Good vendor management skillsGood computing and accounting skills.Quality conscious and having flair for constant process improvement.Ability to manage volumes with accuracy.Ability to cope up with pressure during rush hours.What you can expectGlobal Corporate Banking Technology & Operations is seeking to expand its services & infrastructure in Asia. The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth demands from clients and client management groups in the product areas of Cash Management products and its associated processesWhat you will doResponsible for efficient handling of the Cash Management Process for the branch.Effectively resolve customer queries/complaints on a regular basis.Provide appropriate assistance to Team Lead for day-to-day businessSupport GTS Sales Officers in growing and generating business.Maintain strong internal control, compliance and regulatory reporting standards.Processing of daily and periodic standing requests.Direct interaction with clients for resolution of queries and follow-up on documentary exceptions.Regular Interaction with internal and external clients / vendors