Lead-Business Operations & Service
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job Description
Role/Job Title: Lead-Business Operations & Service
Business: Toll and Transit
Place of work: Mumbai
Job Purpose: Lead operations of the portfolio and product. Own the customer service cohort covering contact center, social media, Email, WhatsApp and bank branches.
Roles & Responsibilities
The role holder will be:
• Accountable for all the RUN operations pertaining to product and business functions.
• Regular tracking of JIRA tickets and work with the developer team to...
Role/Job Title: Lead-Business Operations & Service
Business: Toll and Transit
Place of work: Mumbai
Job Purpose: Lead operations of the portfolio and product. Own the customer service cohort covering contact center, social media, Email, WhatsApp and bank branches.
Roles & Responsibilities
The role holder will be:
• Accountable for all the RUN operations pertaining to product and business functions.
• Regular tracking of JIRA tickets and work with the developer team to...
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