Lead Associate Quality- Ops- Account Payable – DMRT- FNA – Universal Music –...

Published date: 2026/11/10
  • Location: Mumbai, Maharashtra, India
Job Description

To handle Transactional Quality check for Accounts Payables

Key Accountabilities :

-Should be well versed with the Finance & Accounting functional knowledge in PTP. (Invoice Processing, Vendor Masterdata and Travel & Expense)

-Knowledge or worked in OTC / RTR will be additional advantage

-Understand the overall flow of the F&A business and should be well versed with the entire cycle of domain

-Should be able to communicate with the client and internal stakeholder.

-Conducting Quality checks as per sampling strategy

-Daily, Weekly & Monthly reporting

-Tracking and reporting SLA’s.

-Maintain customer complaints and perform RCA and initiate Corrective action and Preventive action along with Operation team.

-Providing effective feedback to all processers.

-Working on Bottom performers to bring them up.

-Conduct Team hurdles to update the group on Quality related issues, calibration on new updates, common errors categories and measures to avoid errors.

• Client calibration on new process and updates.

• Enhancing performance of the team based on SLA’s through Quality Control check, Action plan and expert analysis.

- Team player

- Internal and External Stake Holders Management

- Process Improvements

- Accounting Knowledge

- To achieve all the key Performance Indicators as set by the Team manager

- To function as per ISO 9001: 2000 procedures

- To be willing to work in all shifts (including nights)

- Adhere to reasonable operational requests from the management

- To attend all meetings and trainings as per requirements

- Good knowledge of accounting

Qualifications

B.Com

Relevant experience of 4 years to 5 years

Additional Information

For this level, the candidate is eligible for monthly variable incentives (Monthly Maximum amount Rupees 60000/- . Annual Maximum amount Rupees 72000
Company Name: WNS Global Services

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