Key Account Manager/Relationship Manager

Full–time

Hi,, we are recruiting for a leading Bank in India . Pl find the details below and kindly share your CV only if you have a similar Experience.

Location: Ahmedabad (5), Baroda (5), Surat (5), Rajkot (5)

Grade Band: Junior/Medium Management

Job Title - Key Account Manager & Relationship Manager

BU/Function: Consumer Banking

Reports to: Branch ManagerCTC Upto 15L (Depending on your current Experience level and role)

Job SummaryResponsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers. The KAM is supposed to service all banking needs of mapped clients

Job Responsibilities To grow the liability base of the bank by deepening relationships of mapped customer base.

 To service clients covering all their banking needs including bank/3rd party products.

 To enhance product penetration in the mapped customer base.

 To activate clients on Non branch delivery channels including Net banking, Mobile Banking, Video Branch, ATM, Point of Sale etc.

 To sell bank and third party products with a view to enhance revenue per client.

 To conform to processes of the bank and have a high focus on compliance.

Any Specific Requirement:

 AMFI Certified (Mandatory)

 IRDA certification (Desirable)

 Relevant work experience in the banking industry is preferred.

 Candidates from Insurance/NBFCs may also be evaluated

Desired Behavioral or Functional traits:

 Knowledge of Banking products and processes.

 Strong Relationship Management skills. (Candidates with existing set of customers are preferred)

 Multi-tasking with crisis management capabilities.

 Effective communication & interpersonal skills.

 Ability to adapt to change in a fast growing franchise.

 Ability to maintain/attract long lasting client relationships.

Work Experience:

Essential requirement: 3 - years of relevant work experience in the banking Industry

Preferred: 3 - years of relevant work experience in the banking industry.

Education:

Essential requirement: Graduate, preferred exposure to financial subjects

Preferred: Preferred exposure to financial subject

Job title- Relationship Manager

Job SummaryIndividually acquire and nurture relationships of the bank through wealth products.(Good knowledge on banking products , LI , GI, MF, Gold )

Job Responsibilities Generate new business to achieve defined sales targets

 Build and deepen relationships with existing Wealth Customers to achieve increase in

share of wallet and revenues.

 Provide professional customer service to achieve a high percentage of customer

satisfaction and retention. Ensure ongoing self-development.

 Manage the portfolio to de-risk against attrition and achieve stability of book.

 Manage the key performance indicators at the highest level.

 Have complete knowledge of the customer base in terms of the profile,

demographics & psychographics and assets in the Bank and in other places.

Integration Management Manage the customer transition with utmost sensitivity.

 Awareness of all the policies and procedures issued in relation to money laundering

prevention.

 Ensure compliance with these policies and procedures on an ongoing basis.

 Any suspicious transaction must immediately be reported to the supervising officer.

Mandatory Certifications

 AMFI mandatory

Job Type: Full-time

Salary: ₹500,000.00 - ₹1,500,000.00 per year

Schedule:

• Day shift

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Banking Sales: 3 years (Preferred)

License/Certification:

• AMFI Certification (Preferred