KEY ACCOUNT MANAGER- E-COMMERCE
Published date: 2026/11/08
- Location: New Delhi, Delhi, India
Key Deliverables of the Role
• Sole custodian of business & operations for the Ecommerce accounts with the specified set of platforms.
• Building a strong presence in Ecommerce channel in the given accounts, with clear merchandising lead indicators.
• Maintaining all sell-out and stock data in relevant formats along with Vendor Management & e-commerce Operations
• Implement Way of Working as per guidelines, with a thorough review mechanism.
• Track daily/weekly sales across customers and work towards betterment in same
• Responsible for revenue, business growth and costs/budget management.
• Build the Online Strategy for key sub-categories
• Responsible for overall commercial, operational, and other related business aspects.
Critical Competencies
• Execute with Impact
• Analytics driven decision making
• Collaborate to win in the market
• Communicate & Negotiate impact fully
Reporting:
Reports to: Head E-Commerce
Other interface:
Internal:
• Trade & Customer Marketing teams
• Marketing teams
• Supply Chain & Commercial teams
External: ▪
• E-Commerce chains
• Agencies
• Logistics partners
Requirement:
• MBA from tier 1 college
• 2-3 years of prior experience in E-Commerce role while managing key accounts independently
• Exposure to FMCG / E-commerce industry will be an advantage along with experience of handling P&L and category
• Sole custodian of business & operations for the Ecommerce accounts with the specified set of platforms.
• Building a strong presence in Ecommerce channel in the given accounts, with clear merchandising lead indicators.
• Maintaining all sell-out and stock data in relevant formats along with Vendor Management & e-commerce Operations
• Implement Way of Working as per guidelines, with a thorough review mechanism.
• Track daily/weekly sales across customers and work towards betterment in same
• Responsible for revenue, business growth and costs/budget management.
• Build the Online Strategy for key sub-categories
• Responsible for overall commercial, operational, and other related business aspects.
Critical Competencies
• Execute with Impact
• Analytics driven decision making
• Collaborate to win in the market
• Communicate & Negotiate impact fully
Reporting:
Reports to: Head E-Commerce
Other interface:
Internal:
• Trade & Customer Marketing teams
• Marketing teams
• Supply Chain & Commercial teams
External: ▪
• E-Commerce chains
• Agencies
• Logistics partners
Requirement:
• MBA from tier 1 college
• 2-3 years of prior experience in E-Commerce role while managing key accounts independently
• Exposure to FMCG / E-commerce industry will be an advantage along with experience of handling P&L and category
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