Key Account Manager
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Key Account Manager IT BA experience is must Job Responsibilities 1 Accountable and responsible for the endtoend delivery of CRM Implementation for various clients 2 Ensure that the business needs are clearly understood and the technology implemented meets the needs and expectations of the business 3 Lead project execution and coordination efforts to ensure projects are completed on schedule and within budget 4 Develop project documentation e g SOW project plan and resource plan 5 Ensure resources assigned to projects are meeting deadlines and focused on the right activities 6 Escalate issues risks and decisions to EM or other stakeholders as necessary and develop mitigating actions 7 Monitor progress and status of deliverables 8 Review projects for completeness of thought and consistency of approach and interface 9 Ensure standards procedures and methodologies in the delivery life cycle are followed 10 Communicate development and production status and issues to EM 11 Prepare the overall project schedule milestones tasks and estimates 12 External customer interaction worked with multiple customers with periodic followups
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