Key Account Manager
Published date: 2026/11/08
- Location: Gurugram, Haryana, India
JOB TITLE: Key Account Manager
• Drive sustained profitable growth in the assigned key account/accounts, aligned with organization strategy to ensure long term success.
• Responsibilities
• Acquire a holistic understanding of key customers’ needs and map customer organization at all levels to get desired insights.
• Drive opportunities to improve profitability.
• Drive SKF key account management process/tools to achieve annual growth & margin targets.
• Identify the right opportunities with the customer account to develop and deliver value-based offers for a win-win outcome.
• Serve as a primary business contact for the customer and ensure high customer satisfaction.
• Nurture strategic relationships with senior management at key accounts to become long-term trusted partners to the customer.
• Metrics
• Revenue & Margin Achievements
• New Business Bookings
• Wallet share improvements
• Customer Ratings – Objective and Subjective.
• OM Improvement
• Competencies
• Business Acumen and Financial Knowledge
• Domain Knowledge (Product / Segment)
• Market and Customer Orientation
• Interpersonal Relationships
• Negotiation Skills
• Candidate Profile
Years of experience required – 10-15 years of experience in handling Automotive OEM customers for North region.
• Qualification –
BE (Full time) and MBA
• Drive sustained profitable growth in the assigned key account/accounts, aligned with organization strategy to ensure long term success.
• Responsibilities
• Acquire a holistic understanding of key customers’ needs and map customer organization at all levels to get desired insights.
• Drive opportunities to improve profitability.
• Drive SKF key account management process/tools to achieve annual growth & margin targets.
• Identify the right opportunities with the customer account to develop and deliver value-based offers for a win-win outcome.
• Serve as a primary business contact for the customer and ensure high customer satisfaction.
• Nurture strategic relationships with senior management at key accounts to become long-term trusted partners to the customer.
• Metrics
• Revenue & Margin Achievements
• New Business Bookings
• Wallet share improvements
• Customer Ratings – Objective and Subjective.
• OM Improvement
• Competencies
• Business Acumen and Financial Knowledge
• Domain Knowledge (Product / Segment)
• Market and Customer Orientation
• Interpersonal Relationships
• Negotiation Skills
• Candidate Profile
Years of experience required – 10-15 years of experience in handling Automotive OEM customers for North region.
• Qualification –
BE (Full time) and MBA
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