JUNIOR SOFTWARE SUPPORT

Job Summary

You are expected to be an analyst and a programmer during the development, implementation, and support of information systems and applications. You will be the primary point of contact between customers and the development team. Your responsibilities may include resolving conflicts between the client and the development team or between internal development groups.

Roles & Responsibilities
• Demonstrate a good working knowledge of IT technologies
• Prepare and maintain technical data, reports, documentation, and briefings
• Basic understanding of ERP system (supply chain, POS, finance)
• Supporting senior analysts by conducting research, preparing reports, and assisting with client meetings
• Coordinate and support software professionals in installing and analyzing applications and tools
• Develop, analyze, and implement testing procedures, programming, and documentation
• Analyze, design, and develop modifications and changes to existing systems to enhance performance
• Design efficient IT systems to meet business and technology needs
• Coordinate with developers to build and implement technology solutions
• Integrate multiple systems and reconcile the needs of different teams
• Confirm program operation by conducting tests; modifying program sequence and/or codes
• Research, evaluate, and recommend solutions and appropriate technology to meet user's needs
• Work with customers to maintain existing software as needed throughout their lifetime
• On completion, you will install and train the customer to effectively use the program
• Arrange project requirements in programming sequence by analyzing requirements; preparing a workflow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic
• Maintain, manage, and modify all software systems, tools, and applications
• Develop and analyze functional specifications
• Be the interface between end-users and software consultants
• Resolve complex issues relating to business requirements and objectives

Qualifications
• Fresher or 1-year experience
• A bachelor's degree in computer science, business information systems, information technology, or a related field
• Basic SQL, basic programming in ASP.net/ Java
• Good analytical, problem-solving, and communication skills

Location:
• Doha - Qatar
• Training provided intially in Calicut