Junior Operations Executive
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Mirelle is a Pure Silver jewelry brand, based in Mumbai, India. We specialize in creating high quality, studded & ready to wear jewelry, for women of today.
Our team is expanding, and we're looking for the right person to head our army. Email us your CV and tell us why you'd be a great fit at info@mirelle.co.in
Location: Mulund
Timings: 10.30 - 6.30 (6 days working, Sundays Off)
Roles & Responsibilities
End to end order management, from updating daily orders in our database to - following up with manufacturing team for timely dispatch.
Must follow all customer service responsibilities such as:
- Handling inbound & outbound calls
- Responding to a customer in a timely manner, actively replying to social media comments/enquiries, and converting them. Be a key contributor to sales.
- Identify customer needs & help them place order.
- Monitor customer complaints & reach out to provide assistance.
Stock and merchandise management - Record daily deliveries and shipments to reconcile inventory. Devise ways to optimize inventory control procedures.
Uploading new products and their description on our website (training will be provided for the same).
Candidate should be well versed with using social media, and has to schedule & upload new content on stories & posts.
Who we’re looking for -
- Should be able to travel to our office in Mulund
- Must have good oral & written communication
- Must be tech savvy, proficient in MS office, Instagram, Facebook.
- A team player who possesses high organizational skills and maintains task lists that are executed in a timely manner.
Qualifications
Education – Any graduate
Employment type – Full time
Experience – 0-2 years
Our team is expanding, and we're looking for the right person to head our army. Email us your CV and tell us why you'd be a great fit at info@mirelle.co.in
Location: Mulund
Timings: 10.30 - 6.30 (6 days working, Sundays Off)
Roles & Responsibilities
End to end order management, from updating daily orders in our database to - following up with manufacturing team for timely dispatch.
Must follow all customer service responsibilities such as:
- Handling inbound & outbound calls
- Responding to a customer in a timely manner, actively replying to social media comments/enquiries, and converting them. Be a key contributor to sales.
- Identify customer needs & help them place order.
- Monitor customer complaints & reach out to provide assistance.
Stock and merchandise management - Record daily deliveries and shipments to reconcile inventory. Devise ways to optimize inventory control procedures.
Uploading new products and their description on our website (training will be provided for the same).
Candidate should be well versed with using social media, and has to schedule & upload new content on stories & posts.
Who we’re looking for -
- Should be able to travel to our office in Mulund
- Must have good oral & written communication
- Must be tech savvy, proficient in MS office, Instagram, Facebook.
- A team player who possesses high organizational skills and maintains task lists that are executed in a timely manner.
Qualifications
Education – Any graduate
Employment type – Full time
Experience – 0-2 years
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