Junior Accountant
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
We are currently seeking a motivated and energetic Junior Accounts Representative with calling experience to join our dedicated team. This role offers an excellent opportunity for career growth and development in the field of accounts management.
Job Responsibilities:
Customer Engagement: Initiate and maintain regular contact with existing and potential clients via phone calls to understand their needs, address inquiries, and provide excellent customer service.
Account Management: Assist in managing a portfolio of accounts, ensuring client satisfaction, and identifying opportunities for upselling or cross-selling our products/services.
Problem Resolution: Address customer concerns and complaints promptly and effectively, escalating complex issues to senior team members when necessary.
Reporting: Prepare regular reports on account activity, sales progress, and other relevant metrics to assist in decision-making processes.
Qualifications:
• A high school diploma or equivalent
• Proven experience in customer service or account management, with a focus on making outbound calls.
• Strong communication and interpersonal skills.
• Excellent phone etiquette and the ability to build rapport with clients.
• Basic knowledge of CRM systems and proficiency in MS Office (Excel, Word, Outlook).
• Goal-oriented, self-motivated, and able to work independently or as part of a team.
• Exceptional organizational and time-management skills.
• Willingness to learn and adapt to new challenges and technologies.
Experience - 1 year must
Female Candidate Only
Female Candidate Prefrence with Good Communication Skills
IT company
Full Time Office JOb
Job Type: Full-time
Salary: ₹12,000.00 - ₹14,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Accounting: 1 year (Required)
• Tally: 1 year (Required)
• total work: 1 year (Required)
Speak with the employer
+91-XXXXXXXXXX
Job Responsibilities:
Customer Engagement: Initiate and maintain regular contact with existing and potential clients via phone calls to understand their needs, address inquiries, and provide excellent customer service.
Account Management: Assist in managing a portfolio of accounts, ensuring client satisfaction, and identifying opportunities for upselling or cross-selling our products/services.
Problem Resolution: Address customer concerns and complaints promptly and effectively, escalating complex issues to senior team members when necessary.
Reporting: Prepare regular reports on account activity, sales progress, and other relevant metrics to assist in decision-making processes.
Qualifications:
• A high school diploma or equivalent
• Proven experience in customer service or account management, with a focus on making outbound calls.
• Strong communication and interpersonal skills.
• Excellent phone etiquette and the ability to build rapport with clients.
• Basic knowledge of CRM systems and proficiency in MS Office (Excel, Word, Outlook).
• Goal-oriented, self-motivated, and able to work independently or as part of a team.
• Exceptional organizational and time-management skills.
• Willingness to learn and adapt to new challenges and technologies.
Experience - 1 year must
Female Candidate Only
Female Candidate Prefrence with Good Communication Skills
IT company
Full Time Office JOb
Job Type: Full-time
Salary: ₹12,000.00 - ₹14,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Accounting: 1 year (Required)
• Tally: 1 year (Required)
• total work: 1 year (Required)
Speak with the employer
+91-XXXXXXXXXX
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