JP Home Delivery Lead C
Published date: 2026/11/08
- Location: Panaji, Goa, India
Job Description :
• Job Responsibilities :
1. Responsible for Jio Home Delivery (JHD) in JP Operation
2. Manage and supervise various outbound channels to ensure high service
levels for JHD customers
3. Recruit, train & deploy outbound direct sales agents in JP area as
per the given target
4. Monitor refresher training on JHD process and product knowledge to
agents
5. Drive lead acceptance & lead delivery on day to day basis
6. Ensure JP Level master configurations on JHD platform - agents,
stores, PIN codes, products
7. JP territory planning to ensure 100% manning coverage
8. Supervise and manage General Trade & own store promoters (xDSS) for
home delivery
9. Propose improvements to ensure augmented customer experience
10. Monitor and gather competition / industry plan, initiatives,
policies and best practices
• Skills & Competencies :
1. Knowledge of managing, supervising direct sales teams of minimum 8-10
people
2. Knowledge of product and market
3. Knowledge of direct sales practices
4. Team recruitment skills
5. Target orientation
6. Customer focus
7. Digitally savvy, knowledge of smartphone & computer operations with
office applications like excel, word, outlook etc.
Should be Son of Soil/ Local resident of the town
• Job Responsibilities :
1. Responsible for Jio Home Delivery (JHD) in JP Operation
2. Manage and supervise various outbound channels to ensure high service
levels for JHD customers
3. Recruit, train & deploy outbound direct sales agents in JP area as
per the given target
4. Monitor refresher training on JHD process and product knowledge to
agents
5. Drive lead acceptance & lead delivery on day to day basis
6. Ensure JP Level master configurations on JHD platform - agents,
stores, PIN codes, products
7. JP territory planning to ensure 100% manning coverage
8. Supervise and manage General Trade & own store promoters (xDSS) for
home delivery
9. Propose improvements to ensure augmented customer experience
10. Monitor and gather competition / industry plan, initiatives,
policies and best practices
• Skills & Competencies :
1. Knowledge of managing, supervising direct sales teams of minimum 8-10
people
2. Knowledge of product and market
3. Knowledge of direct sales practices
4. Team recruitment skills
5. Target orientation
6. Customer focus
7. Digitally savvy, knowledge of smartphone & computer operations with
office applications like excel, word, outlook etc.
Should be Son of Soil/ Local resident of the town
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