JIRA Admin
Published date: 2024/01/10
- Location: Bagalur, Karnataka, India
• Demonstrates broad knowledge of tools used within the team (Jira, Confluence, Rational)
• Application Data Migration Project (Jira, Confluence, Rational)
• Analyses an issue to determine the corrective action required for resolution
• Designs and recommends solutions for resolution for process management issues
• Manages the interaction with the customer (internal and external) towards document migration in Jira & confluence
• Reviews and documents customer issues (service requests), and performs initial resolutions in line with standard processes, while maintaining appropriate interaction with the customer
• Proactively manages customer expectations and keeps them informed on status, plans and dates
• Installation of JIRA on machines
• Basic Linux Admin commands hands on knowledge
• Application Data Migration Project (Jira, Confluence, Rational)
• Analyses an issue to determine the corrective action required for resolution
• Designs and recommends solutions for resolution for process management issues
• Manages the interaction with the customer (internal and external) towards document migration in Jira & confluence
• Reviews and documents customer issues (service requests), and performs initial resolutions in line with standard processes, while maintaining appropriate interaction with the customer
• Proactively manages customer expectations and keeps them informed on status, plans and dates
• Installation of JIRA on machines
• Basic Linux Admin commands hands on knowledge
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