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IT/BPO - International Voice - U.S. U.K.

Published date: 2026/11/09
  • Location: Ahmedabad, Gujarat, India
Immediate basis hiring candidates for MNC US Process Night Shift with very good English Communication skills.

Job description

Customer Service Executive - Job Duties (International Voice Process US and UK) :

· Responsible for Taking inbound calls from customers in US and UK

· Learn and practice on existing and new products offered

· Thoroughly Learn functions of software and products offered to customers

· Speak with clients globally primarily from USA through: Chat, Phone & Email

· Co-ordinate with other departments to resolve customer queries and fulfil needs

· Complete all assigned customer tickets timely and ensure customer satisfaction

· Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel
Company Name: Atop Consultants Ambli Bopal Road, Ahmedabad, Gujarat

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